INSTALLATION PROBLEMS
■A conflict can occur between multi-media engines during installation. To resolve this, boot your computer in "Safe Mode" and re-attempt the installation. You do this by pressing the F8 key and resetting the computer, continuing to press the F8 key as your system boots up. A menu will appear. Select "Safe Mode" and install the game.

■There is a problem with the Windows SP2 update that corrupts that "autoexec.nt" file. The error that appears states that the "system file is not suitable for running MS-DOS and Windows applications". The easiest way to fix this is to download and run a freeware file available on this web site. Click here to download. If you prefer, you can try Microsoft's directions on fixing this problem by following this link.

DIRECTX TECHNICAL NOTES
■NT users should not try to install DirectX, as it is incompatible with that system. Music will not play on NT, but the sound effects and all other features of the software will be supported.

■If you have any trouble playing FVP, click on the audio menu. Click the "Troubleshoot Sound and Music" button. Click "Disable DirectX". Click "OK" and exit the game. Re-enter the game and your problem should disappear.

DirectX, DirectSound and DirectMusic are trademarks of Microsoft Corp.

VIEWING THE JEAN SCOTT VIDEO
Windows tells FVP which program on your PC is the default video viewer, and we try to open the video in that program. This usually works fine within the program, but for a few people, their default viewer can't open the video.

If this is the case, you can manually open the video in Windows Media Player, which is standard on Windows operating systems. It is usually found from the "Start" button, then follow "Programs->Accessories", or "Programs->Accessories->Entertainment". If you can't find it, do a search.

Once in Media Player, go to "Files->Open" and select the "FVP_JS.MPG" file from the "Video" directory on the CD. The video will now play.